Frequently Asked Questions
The Single has one powerful hub motor while the Dual has two. The Single is quite quick on it’s own, with speeds up to 20 mph possible, but it won’t accelerate or brake as fast as the Dual.
The Single comes with a remote featuring fast/slow, forward, brake, and reverse functions. There is no display.
The Dual comes with a remote boasting an information display and safety light on top of the Single remote’s functions.
Belt motors are typically geared down so they can achieve more torque than hub motors. The torque helps in acceleration, hill climbing and off road riding. However this comes with more moving parts, more friction and more possibility for critical failure. That means range and top speed can suffer dramatically with belted motors. If you’ve ever tried to ride a board with belt motors, you can feel what a drag all those moving parts and friction can be.
Now that more riders like you have embraced electric skating, it’s become possible to invest in advanced technology that puts the motor directly inside the skateboard wheel. In other words, you can ride with fewer moving parts, less friction, less weight and more fun! This development is what makes it possible to get incredible range on both Miles boards and still cruise at shit-your-pants speed.
Belt motors may be cheaper to manufacture, but they’re not for us and not for the Miles. We wanted a fast, smooth, lightweight, responsive, and sexy ride that lasts for miles and miles. Hub motors were the clear choice!
We’ve gotten the following range from our top secret tests:
Single: 8-13 Miles
Dual: 12-20 Miles
Your mileage will vary based on rider weight, terrain and speed.
Both Single and Dual come with high capacity lithium batteries. The Single has a 108WH battery while the Dual has a 144WH battery.
WH = Watt Hours, is a measurement of the total energy in a battery
Other boards you may have heard of, like the Boosted 2 (99WH), Boosted Mini S (99WH), and Inboard (97WH), just can’t keep up.
Not only does Miles pack more battery capacity, but with fewer moving parts (NO BELTS = less friction = more efficient), Miles boards stretch that capacity farther than the competition.
Beware: Many electric skateboard brands don’t even publish their battery capacity. Are they afraid you’ll find out the truth?
Yes, you can get it here. Choose the capacity you want. Note that the Single 3AH and Dual 4AH battery can be interchanged and used in either board.
You can swap the battery out in about 5 minutes. Just remove the deck lid, turn the battery off, unplug it and insert your new battery.
Single: 1-2 hours
Dual: 2-3 Hours
If you weigh less than 270 lbs, that’s a big YES. Though we often ride 2 up and surpass this limit, we don’t recommend it for riders over 270lbs.
Yes, there’s no height limit and the board is very stable for all folks short and tall.
Yes! The hub motors are precision engineered for the least drag possible.Some boards with antique belt motors (and orange wheels 😜), are nearly impossible to push without power. Miles on the other hand is a breeze to push and cruises almost as fast as a non traditional push longboard.
The board is water resistant, not waterproof. That means you can ride through light rain and decent sized puddles but you can’t go swimming with it.
The motors are completely waterproof and can run completely underwater. The electronics and battery in the deck are not waterproof, so it’s not a good idea to submerge the whole board or ride in heavy/torrential rains. The warranty does not cover water damage.
Yes, we’ve got your back with a 6 month warranty that covers the entire board from defect or malfunction under normal use. If anything on the board should stop working, just hit us up (call 833-MYMILES) and we’ll get you rolling again in no time!
No stress, we still have your back with excellent support (from real humans in the US) and will help you purchase the correct replacement component(s) to get rolling ASAP.
No. The Dual remote features a small LED safety light to use in a pinch for visibility. If you ride at night, we do recommend investing in a set of ShredLights which mount right under the board and can be pulled on and off in a few seconds. Be visible and be safe.
Yes you can. Just loosen 3 screws and swap a new one on in about 2 minutes! You can find replacement wheels here.
You can find all replacement components here. Can’t find it? Give us a call at 833-MYMILES
Payments and Shipping
Yes, there are two cool payment options that let you ride now and pay later! Check them out here.
Yes, if you can help spread the word to more riders. DM us on Facebook or Instagram and we’ll tell you the details!
If you can’t do anything for us but you’re still trying to leech a free board, stop being a freeloader. Hit us back up when you’re ready to appreciate the hard work, blood, sweat and tears that Team Miles put into creating this board!
Shipping is free to the lower 48 States. If you’re outside there, sorry we can’t ship to you right now.
Generally for orders before 2PM PST, we’ll send your board out the same business day. For orders after that, we’ll ship it the following business day. You’ll receive a tracking number for the board as soon as it ships out!
The board ships FedEX ground from San Diego and delivery takes 2-3 days on the West Coast and 6-7 days for the East coast.
Yes, come cruise by the showroom in San Diego. The address is:
4170 Morena Boulevard. Ste. D
San Diego, CA 92117
We strongly recommend wearing a good helmet. Shit happens and if you value what’s inside your head, a helmet can protect it from damage. Not only that, it’s the law in many places. Bottom line, you’re responsible for your own decisions so don’t come crying to us if you crack your skull or get a ticket. You may see us riding without helmets from time to time and that’s a value decision we make and own. We trust you’ll make the right decision for you each time you ride.
Other protective gear can save you from scrapes if you’re new to skating, riding hard or just clumsy. Please be safe out there!
Both the Single (108WH) and Dual (144WH) batteries can be taken on airlines only with permission from the airline. We’ll be releasing a battery with 99WH capacity specifically made for air travel, which does not require explicit permission. If you’re interested in this battery you can sign up to be notified here as soon as it releases!
…. Are you gay?